Game Sales Information
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- Home Page - Pinball Machines - Video & Other Games - Pinball Buyer's Guide - Game Sales Info - Local Sales - Out-of-Town Sales - International Sales - Payment Policy - Deposits - Storage Policy - Delivery Info - Setup & Assembly - Warranty Info - Shipping Info > Returns, Exchanges, Trade-Ins - Service & Repair - Selling Your Own Game - Game Parts & Supplies - ROM Chips & Upgrades - Technical Articles - Game Service & Repair - Ordering Info - Contact Us - Site Map |
Game Returns, Exchanges, and Trade-Ins Our company policies on game returns, exchanges, and trade-ins, are listed below. Returns and Exchanges: All game sales are final, and we do not accept any returns whether for refund or exchange for another game. If you bought a game from us and change your mind about it after the sale, we will not take it back for return or exchange. It may be possible for us to take the game in on a trade-in toward another game, but any trade-in value offered will be much less than the sale price of the game, regardless of how long you've had the game or whether or not you have even used it. This is especially true for brand new games, since a new game can only be sold as "new" once- we cannot take back a game that was sold new and sell it again as new, regardless of how long you've had the game or whether or not you've used it. If a game you have received has been damaged in shipping, please see the info on our Packing & Shipping Info page. If a game you have received has a problem and needs repair, please see our Warranty Info page, or contact us for assistance. Trade-Ins: We occasionally take in games on trade-in toward other games, or sometimes buy them outright. If you have a game you are interested in trading-in toward another game, or selling outright, feel free to contact us, and we can let you know if we are able to take in your game and give you some more details. We usually will need to see/inspect the game in person before being able to tell you if we are interested in it, or what we can give you for it on trade-in. We prefer to see games in person, as we are very "picky" about the condition of games that we restore and sell to our customers (most of our customers are very picky too!) If we can't see your game in person, we may be interested in seeing some images or pictures of it. But we generally do not buy or accept trade-in of any games "sight unseen". Trade-in price may depend upon game condition, market demand, current inventory, and other factors. We also have to consider our own investment of time, labor, and parts, into the game you may be considering trading-in, to bring it up to our "showroom" condition, so factors like this are considered when determining a trade-in price, and may or may not reflect actual current market value. If we can't give you an acceptable trade-in value for your game or are otherwise unable to take it, you may consider selling your game on your own. You can find more info on this on our "Selling Your Own Game" page. We reserve the right to not take a trade-in based on condition, market demand, pre-existing inventory, or other criteria. If you have any questions, please contact us. We do not take any games in to sell "on commission". Sorry, but we are usually too busy with maintaining and selling our own inventory. |
