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Game Service & Repair
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March 29, 2024: We are no longer doing game service/repair work.
Due to an 80% decrease in service call volume over the last 2 years, brought on by the inflationary economy, we have been forced to leave behind the service portion of our business after 27 years, and pursue other means to keep our business going.
From this point forward, we will be focusing soley on the sales and shipping of parts/supplies through our website, and do not expect to return to doing game service/repair in the future.
We are grateful to our past repair customers who kept the service side of our business going for all these years. We understand the financial hardships brought on by the inflationary economy which have left the majority of people with little-to-no disposable income, including the apparent 80% of our past repair customers.
If you are in our local area (Salt Lake City, Utah) and are in need of game service/repair, feel free to contact us with your needs and we may be able to refer you to someone you can contact to help with your particular game(s) and the problem(s) you are seeing.
When contacting us, please include:
- The name of your game(s)
- Your location (city/town/area)
- Description of the problem(s) you are seeing
We typically respond within 1 business day.
Page Contents:
 Do-it-Yourself Repair:
- Technical Help & Questions: We do not provide remote assistance with diagnosing and repairing games. We are mainly a parts supplier and do not have the time or resources to provide such services. Here are some other options you can explore for help:
Circuit Board Repair:
The following is a list of repair shops around the U.S. that specialize in pinball machine circuit board repair. (We do not do any circuit board repair ourselves.)
Some shops specialize in certain types/brands of games, as noted below. Shops listed below are not affiliated with us (Action Pinball) and we are not responsible for your particular dealings with any shop below, whether good or bad. We do not endorse any particular shop listed below- this listing is simply provided as a helpful reference to those seeking circuit board repair help. You can likely find some others in an internet search as well.
(Listings are in alphabetical order. Information below may not be current and is not guaranteed.)
Apollo Amusements
Steve Hryb (pronouced "Herb")
Brandon, FL
Phone: 813-643-6228, 941-752-4421
E-Mail: stevepinfl@aol.com
Website: www.apolloamusements.com Not available as of 2/4/2022.
Specialty: Some board repair, exchange, and good source of used working boards & parts for many coin-op games.
Coin Service Technology
2721 Kate Ave, Suite B
Bensalem, PA 19020
Phone: 215-633-7595
Fax: 215-464-2009
E-Mail: Repair@CoinServiceTechnology.com
Website: www.coinservicetechnology.com
Specialty: Pinball & Video Game board repair. Gottlieb pinball board repair specialists.
Coin-Op Cauldron
405 Wild Wing Way
Easley, SC 29642
Phone: (864)238-1707
E-Mail: coinopcauldron@charter.net
Website: www.coinopcauldron.com
Specialty: Most types of board repairs. Game servicing etc.
David Gersic
DeKalb, IL
E-Mail: info@zaccaria-pinball.com, dgersic@niu.edu
Website: www.zaccaria-pinball.com
Specialty: Zaccaria pinball circuit boards.
Game Boards USA
P.O. Box 7783
1201 Cheyenne
Horseshoe Bay, TX 78657
Phone: 830-598-2694
E-mail: GameBoardsUSA@gmail.com, johnalexander@verizon.net
Website: www.gameboardsusa.com
Specialty: Most makes of pinball/video/coin-op board repair. Specialists in Pac-Man/Ms. Pac-Man boards.
Joe Shope ("Bingo Joe")
Salt Lake City, UT
E-Mail: bingo55joe@hotmail.com
Phone: 801-359-5342
Specialty: Electro-mechanical bingo pinball game parts, repairs, and game sales.
John's Jukes
Vancouver, B.C., Canada
E-Mail: jrr@flippers.com
Website: www.flippers.com
Specialty: Most makes of pinball/video/coin-op board repair.
Lock When Lit (Rob Anthony)
aka 'Pinball Classics'
Locations:
- Wyoming
- Missouri:
PO Box 6102
St. Louis, MO 63139
E-Mail: LockWhenLit@gmail.com, borygard@gmail.com
Phone: 707-927-4387, 314-766-4587
Website: www.lockwhenlit.com
Otown Amusements
9279 Telfer Run
Orlando, FL 32817
Phone: 407-677-6856
E-Mail: wkurtz@cfl.rr.com
Web: www.otownamusements.com Not available as of 2/4/2022.
Specialty: Pinball board repair: Williams, Bally, Gottlieb, Data East, Sega.
Pin-Logic
Plymouth, MA
E-Mail: tcallahan@pin-logic.com
Web: www.pin-logic.com Not available as of 2/4/2022.
Specialty: Early Bally, Stern, and Williams circuit boards and parts. Circuit board repairs.
Power Play Gaming
Ogden, UT
Phone: 801-941-0040
Specialty: Repair of video games and general arcade equipment.
Repair Connection
Plymouth, MA
Repair Connection became "Pin-Logic". See above for contact info.
Specialty: Early Bally, Stern, and Williams games and circuit boards.
Silver Ball Amusements
1641 Hill Rd., Novato, CA 94947
Phone: 415-893-9600, voice or fax.
Website: www.silverball-amusement.com Not available as of 2/4/2022.
E-mail: tony@silverball.tv
Steve Kulpa
Nashville, TN
E-Mail: stevekulpa.tn@gmail.com
Website: stevekulpa.net/pinrepair/pinrepair.htm Not available as of 2/4/2022.
Specialty: Bally/Stern pinball circuit boards.
Two-Bit Score
Austin, TX
OUT OF BUSINESS - Two-Bit Score became "Game Boards USA" (see above for contact info).
Specialty: Most makes of pinball/video/coin-op board repair. Specialists in Pac-Man/Ms. Pac-Man boards.
Service Outside Our Area: For Out-of-Town And Out-of-State Customers
The following info may help you find the help you need- whether "doing it yourself" or looking for a repair person or company in your area to service your game.
Online Repair Guides:
Some "do it yourself" pinball repair info can be found on the internet, including:
www.pinrepair.com, www.homepinballrepair.com, and
www.pinwiki.com
Finding a Pinball Repair Person or Company:
If you're looking for someone to help service your game "in person", and you're not in our local area, there are a few places you can start looking. Regardless of where you look or who you find, there are some important aspects to consider about who you hire to service your game:
- Experience: There are good mechanics, and there are lousy mechanics. Ask the repair person if they are experienced and/or qualified to work on the particular type of game you have. Many larger coin-op "distributors" usually only deal in the later-model "high-tech" games, and may not have any knowledge or experience with older mechanical or early solid-state type games made decades ago. On the other hand, some companies or individuals my only be skilled in older mechanical games and may not know anything about electronic (solid-state) pinball machines (made after 1976). Or some may only work on certain types or brands of machines. So be sure to ask if the help you will be paying for is qualified to do proper work on your particular type of game, before you commit to scheduling a repair call or appointment. No point in paying good money if you aren't getting good work.
- Service Rate: A lot of people think that if they hire an expensive repair person, he will do the job quickly, properly, and be qualified to fix the game they have. This is rarely the truth. It's a good idea to ask what the service rate is, but also ask about experience with the type of game you have. Labor & service rates vary from company to company and do not always reflect the actual experience, or quality, of the work that the person you hire is going to do on your game.
A cheap technician that is inexperienced may take 5 hours to fix a flipper. A more expensive technician may be qualified to do the job in a half hour, so the hourly service rate may not always reflect the kind of work you will get (or what the final bill will be). A cheaper repairman may end up costing more when all is said and done. Be sure to ask!
Sources for finding a repair shop or person in your area:
- Local Phone Directory: Check your local hardcopy or online "yellow pages" phone directory for pinball repair persons or shops. Most of these are listed under sections such as "Amusement Devices" or "Pinball". Before enlisting the help of a pinball company or repair person, we strongly advise asking if they, or their technician, are experienced with the kind of game you have.
- Yahoo! Yellow Pages: An online version of "yellow pages" phone directories for the entire country. Go to: yp.yahoo.com
- Mr. Pinball "Collector Register": The Mr. Pinball Collector Register is an online collection of pinball owners, hobbiests, collectors, repair persons, and other enthusiasts and includes listings of thousands of people & companies not only in the U.S., but world wide. You can search the listing for persons in or near your area. The Register is located online at: www.xmission.com/~daina/tpcr/index.html
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Game Service & Repair
